Transferring your data from your old phone to your new Samsung Galaxy device is made seamless with the Samsung Smart Switch Mobile app. This powerful tool is designed to ensure you can bring all your important data over to your new device effortlessly, whether you're coming from an Android, iOS, or even a Windows Mobile device.
Features:
-- Effortlessly transfer all your content from your old phone to your new Galaxy device.
-- Compatibility with a wide range of devices, including iOS, Android, and PC.
-- Multiple transfer options to suit your needs.
-- Free to download and user-friendly.
• If you encounter issues downloading the app via the Google Play Store, try this:
- Restart your phone, navigate to Settings → Apps → Google Play Store → Clear cache and data, and attempt to download again.
▣ With Samsung Smart Switch, you have the flexibility to transfer your contacts, music, photos, calendar, text messages, device settings, and more to your new Galaxy device. Smart Switch also helps you find your favorite apps or suggest similar ones on Google Play™, making your transition smoother.
▣ Who can transfer?
• Android™ owners
- For wireless transfer: Android 4.0 or higher
- Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.)
- For wired transfer: Android 4.3 or higher, charger cable, and a USB connector
• iOS™ owners - choose the best option for you:
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID
- PC/Mac transfer using iTunes™: Use Smart Switch PC/Mac software – Get started at http://www.samsung.com/smartswitch
• Windows™ Mobile owners
- Wireless transfers: Windows OS 10
- For more detailed information and step-by-step instructions, visit http://www.samsung.com/smartswitch
▣ What can be transferred?
- Contacts, calendar (device content only), messages, photos, music (DRM-free content only, not supported for iCloud), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), and home layouts (Galaxy devices only)
- You can transfer app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).
▣ Which devices are supported?
• Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2)
* Note: For Galaxy S2, older OS versions (GB/ICS) might cause incompatibility. If your S2 does not work properly, please try after a firmware update.
• Other Android devices:
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel2)
- Note: Due to device compatibility issues, Smart Switch might not be installable or usable on some devices.
- Both devices need at least 500 MB of free space in their internal memory to transfer data.
- For wired connections, your device must support the 'Transferring media files (MTP)' USB option.
- If you experience frequent disconnections with a non-Samsung device over a wireless network, go to Advanced Wi-Fi settings, disable the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and retry the connection.
(The availability of these options may vary based on your device's manufacturer and OS version.)
※ Application permissions
The following permissions are necessary for the app to function:
[ Required permissions ]
. Phone: Used to confirm your phone number
. Call logs: Used to transfer call log data
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer
. Microphone: Used for high-frequency audio when searching for Galaxy devices
. Bluetooth: Used to search for nearby Galaxy devices using Bluetooth
. Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices
If your system software version is lower than Android 6.0, please update the software to configure App permissions. After updating, you can reset previously allowed permissions via the Apps menu in your device settings.
