Microsoft Flight Simulator 2024 Head Acknowledged Day-One Launch IssuesToo Many Users Overwhelmed MSFS Servers
In the roughly 5-minute Developer Launch Day Update video, Neumann and Wloch explained the causes of the game's issues and how they plan to address them. Neumann admitted they knew excitement for the game was high but underestimated the number of players. "It really has overwhelmed our infrastructure," he said.
To further explain the issues, Neumann deferred to Wloch. "At the very beginning, when players start, they’re basically requesting data from a server, and that server retrieves it from a database," he said. This database has a cache and was tested with 200,000 simulated users, but the high number of players is still overwhelming it.
MSFS Login Queue and Missing Planes
They soon discovered the reason behind the incomplete or long loading times. After becoming saturated, the service fails, forcing it to restart and retry repeatedly. "That creates extremely long initial loading, which is not supposed to be as long," he explained. Over time, the missing data causes the loading screen to pause at 97%, forcing players to restart the game.
Moreover, the missing planes issue reported by players is caused by incomplete or blocked content. Although some players successfully entered the game, a few planes or pieces of content might be missing after getting past the queue screen. "That’s totally not normal, and that’s due to the service and server not responding, and this cache being completely overflowed," Wloch claimed.
MSFS 2024, Çoğunlukla Olumsuz Steam Geri Bildirimleriyle Mücadele Ediyor
Bu ciddi ilk gün başlatma sorunlarına rağmen, ekip bunları çözmek için aktif olarak çalışıyor. Oyunun Steam sayfasında belirtildiği gibi "Sorunları çözdük ve artık oyuncuları tutarlı bir hızda getiriyoruz". "Bu rahatsızlıktan dolayı içtenlikle özür dileriz ve hoşgörünüz için teşekkür ederiz. Sizi sosyal kanallarımızda, forumlarımızda ve web sitemizde güncel tutacağız. Tüm geri bildirimleriniz ve desteğiniz için çok teşekkür ederiz."